Quality Policy
The goal of Sonangol USA Company is to maintain a constant presence in the oil market, avoiding the recourse of intermediaries and commercial agents guaranteeing the sale of the Angolan crude oil on behalf of Sonangol E.P. and the sale of naphtha at their best price.
Sonangol USA Company is committed to doing this by providing superior quality services that meet the highest standards of performance, satisfy client requirements, and deliver exceptional value. Through teamwork and by striving for continual improvement and with the continued investment in personnel and other resources, we ensure a client-driven and cost-effective solution at all times.
Furthermore, we work with our clients to define requirements and clarify expectations. We ensure that our service complies with all requirements and exceed client expectations.
We recruit, develop, retain highly qualified, and motivated staff. Every staff member is personally responsible for ensuring that his or her work endorses our Quality Policy.
Management ensures that all staff receives full support, resources, and necessary training to deliver this goal.
To this end we are committed to implement and maintain a management system that meets the requirements of International Standard ISO 9001:2008 as a minimum, is fully supportive of and underpins the corporate goals and objectives.
The Management of Sonangol USA Company recognizes that the delivery of products and services to the standards outlined and achieving total customer satisfaction can only be realized through the use of an effective management system.